Effective business communication is the key to success in corporate life. We live in an era where words and gestures play an important role in Communication. Businesses operate in various circumstances and at different levels. It is paramount that the communication amongst organizations is clear and effective, and also takes into account cultural sensitivities. This is where the concept of Business Communication comes into play. This book, written in accordance with the syllabus of the University of Delhi, is an attempt to equip the readers with skills required to communicate effectively in a business situation. It would also be useful for the students of B.Com, BBA and MBA of other universities, and for anyone looking to learn the nitty-gritties of business communication. Unit 1: Introduction to the Essentials of Business Communication 1: Introduction to the Essentials of Business Communication 2: Channels/Media/Types of Communication 3: Levels/Directions of Communication 4: Effective Communication: Barriers, Solutions, Techniques and Alternatives Unit 2: Effective Writing 5: Guidelines for Clear Writing 6: References, Bibliography and Research Tools Unit 3: Report Writing 7: Report Writing 8: Minutes of a Meeting Unit 4 : Business Correspondence and E-Correspondence 9: Business Letters 10: Memorandums 11: Circulars and Notices 12: Office Order
