Organizational Behavior, with its cutting-edge content, clear writing style, and compelling pedagogy, remains the global bestseller it has been for years. While maintaining its hallmark features, the thirteenth edition has been updated to reflect the most recent research and developments in the field of organizational behavior. With its tradition of making the text come alive with examples, case incidents, current research, and learning tools, Organizational Behavior is a necessary read for all managers, human resource workers, and anyone seeking to understand and improve their people skills. Features* Improved S.A.L. Updated and expanded Self-Assessment Library (S.A.L.) with 25 additional tests* Updated Sections New and revised Opening Vignette, OB in the News, Ethical Dilemma, Point/Counterpoint, and Myth or Science? sections in each chapter* NEW! Experiential Exercises Hand-on, in-class exercises added to each chapter to highlight a key concept discussed in the chapter* NEW! Think and Do Exercises Think and do questions added to test the ability of students to apply concepts and theories to real-life situations* NEW! Global Emphasis International OB highlights and a Global Implications section added to each chapter to enlighten students on international OB practice* Case Incidents Based on articles from popular business press, the Case Incidents reinforce the chapter concepts through real-world application* Indian Cases Case incidents on Indian organizations and personalities, including detailed cases on Indian Railways and M. K. Gandhi Contents Part I: Introduction* What Is Organizational Behavior? Part II: The Individual* Foundations of Individual Behavior* Attitudes and Job Satisfaction* Personality and Values* Perception and Individual Decision Making* Motivation Concepts* Motivation: From Concepts to Applications* Emotions and Moods Part III: The Group* Foundations of Group Behavior* Understanding Work Teams* Communication* Basic Approaches to Leadership* Contemporary Issues in Leadership* Power and Politics* Conflict and Negotiation Part IV: The Organization System* Foundations of Organization Structure* Organizational Culture* Human Resource Policies and Practices Part V: Organizational Dynamics* Organizational Change and Stress Management